AI-Powered Ticket Prioritization

CRM & Enterprise Process Optimization • In-House Project

Main project dashboard |full

Challenge

Slow response times for high-priority client issues.

Our Approach

NLP models analyzing ticket urgency from text/sentiment.

Results

40% faster resolution for critical cases.

Future Plans

Integrate SLA breach alerts.

Team Expertise

NLP Specialists, CRM Architects.

Media

Heatmap of ticket urgency levels.